
Interactive Worldwide's experience and track record is based on designing and installing solutions that will exactly meet and exceed your requirements and expectations. To ensure that the solution will enable your organisation to make optimal use of the investment, the Interactive Wordwide pre-sales team engage with you early to design the optimal solution to meet current and future needs of the business. Pre-sales will design solutions to your exact needs that can incorporate existing legacy equipment, provide a business continuity and disaster recovery strategy or allow for simple and modular expansion at single or multiple sites.
Solutions are designed and delivered using the either standard futures of the product set, through bespoke customisations and professional services or a mix of both. The Pre-sales team will work with you to determine which mix of standard features and customisations best suits the short, medium and long term requirements of the business as well as the technical competencies and desires of the your IT support team.
The Interactive Wordwide pre-sales team are involved for the duration of the process from the conceptual design stages, to the installation of the solution and finally to the handover of the solution to the support team.
Our pre-sales teams are fully conversant, accredited and experienced in the Interactive Intelligence product suite as well as IP voice and data networking, server platform technology including Microsoft software, databases design and hardware architecture.
For more information please contact us.